Frequently Asked Questions
NEW VEHICLE QUESTIONS:
Where will my new vehicle come from?
I don't want to travel a great distance to have my vehicle serviced.
How do I know you'll get me the best price through your Full Concierge Service?
With all the negative stereotype of the auto industry, how do I know I can trust you to truly work on my behalf?
Do you receive any referral fees or compensation from any other source on my deal?
Am I better off buying the Full Concierge Service or doing it myself?
How can a Best Price Report help me?
Can I do even better than the data on your Best Price Report?
Do I still get the warranty and any manufacturer incentives if I buy your report or use your Full Concierge Service?
Why is a Best Price Report better than knowing the dealer's invoice price?
What about all the extra fees that dealers charge?
How do I get started?
USED VEHICLE QUESTIONS:
If I buy a used vehicle with your help, how do I know it won't be a lemon?
What if I don't want the vehicle after you have made a commitment on my behalf?
Do I have to take care of getting the vehicle registered into my name or is that something you do?
Aren't auction vehicles junk? I thought auction vehicles were those that nobody else would buy.
If I buy through auction, I'm concerned about buying the vehicle sight unseen?
If I buy a vehicle through auction, how can I be assured that it isn't a lemon?
What are the pros and cons of buying an auction vehicle through Automall Network?
What if we have already found a vehicle we like and would like you to simply negotiate the deal for us?
SELLING / LEASE BREAKING QUESTIONS: